Customer Satisfaction & Return Policy

We aim for your complete satisfaction. Because all our products are decorated-to-order, cost is incurred by the vendor shortly after the order is placed. If the order is not to the specifications promised, your order will be replaced or a refund will be issued. For orders returned for any other reason, a restocking fee of 20% will apply. If an order needs to be cancelled, please send an email at your earliest opportunity to ivywood@impressplymouth.com. If the order is cancelled within 48 hours, in most cases no fee will apply and a full refund can be issued.

We thank you for your business and hope you are very happy with your Ivywood spiritwear!